1xpartner app Privacy Policy — Your Data, Protected

1What Information We Collect

1xpartner app To provide you with the best betting experience, we collect certain information. This falls into two categories — what you provide directly, and what we collect automatically.

Information you provide

• Registration Information: Full name, date of birth, email address, mobile number
• Identity Verification Information: NID number, copy of passport or driving licence
• Payment Information: bKash, Nagad or Rocket number (card numbers are not stored)
• Contact Information: Messages and complaints submitted to support
• Preference Data: Game preferences, language settings & notification preferences

Automatically Collected Data

• IP address & device information
• Browser type and version
• How long and where you spend time on the platform
• Betting history & transaction logs
• Login time & location

2How We Use Your Information

1xpartner app Your data is used only for specific, defined purposes. We do not use it in any unnecessary or unauthorized way. A complete list of how we use your data is provided below:

Service delivery and operations

• Your 1xpartner app To create and manage your account
• To process deposits, withdrawals, and betting transactions
• To store your betting history and balance
• To deliver live betting and real-time odds updates

Safety & Security

• To detect fraud, cheating, and money laundering
• To prevent unauthorized access to your account
• To verify your identity through the KYC process
• To ensure compliance with responsible gaming policies

Contact & Support

• To send you important notifications regarding your account and transactions
• To assist our customer support team
• To send you bonus and promotional updates (you can opt out at any time)
• To notify you of policy changes

Service Improvement

• To analyze user preferences and improve the platform
• To plan new games and features
• To identify and resolve technical issues

3Data Sharing & Disclosure

1xpartner app Your personal data may be shared with third parties in limited, specific circumstances. Under no circumstances is your data sold or rented for commercial purposes.

Reasons for sharing your data

• Payment Processors: Limited data may be shared with bKash, Nagad, and Rocket to process transactions.
• Legal obligations: Data may be disclosed to government authorities or courts as required by Bangladeshi law.
• Fraud Prevention: Data may be verified with trusted security partners to help detect fraud.
• Technology Service Providers: Necessary data may be shared with IT partners who support platform operations — all of whom are bound by the same confidentiality agreements.

4Cookies & Tracking Technologies

1xpartner app We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you.

Cookies We Use

• Essential Cookies: Essential for login sessions and account security. These cannot be disabled.
• Functional Cookies: To remember your language, preferred games, and settings.
• Analytical Cookies: To understand which pages are used most — this can be turned off.
• Performance Cookies: To monitor platform speed and stability.

Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect 1xpartner appSome features of may not function properly.

5Data Security Measures

To ensure the security of your personal data and funds 1xpartner app We use the highest industry-standard security technology. Our security layers are described below:

Technical Security

• 256-bit SSL Encryption: All data transfers are encrypted — third parties cannot read them.
• Two-Factor Authentication (2FA): OTP verification at login.
• Firewall Protection: Protection against server-level cyberattacks.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Data Backup: Encrypted backups stored across multiple secure servers.

Organizational Security

• Only authorized staff can access data on a need-to-know basis.
• All staff are bound by confidentiality agreements.
• Users are notified within 72 hours in the event of a data breach.

6Your Rights

1xpartner appEvery user registered on the platform has certain rights over their personal data. We fully acknowledge and respect these rights.

Your Rights at a Glance

• Right to know: You can find out what data we hold about you at any time.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to erasure: You may request that your data be deleted under certain conditions.
• Right to Restrict Processing: You can restrict the processing of your data under certain circumstances.
• Right to Portability: You may request a copy of your data.
• Right to Object: You can opt out of marketing communications at any time.

How to Exercise Your Rights

To exercise any of your rights, email us at support@1xpartnerapp.com. We will respond within 30 business days. Note that due to legal obligations, certain data may need to be retained for a specified period even after a deletion request.

7Child Protection Policy

1xpartner app We do not serve anyone under the age of 18, and we never knowingly collect personal information from minors.

If we discover that someone under 18 has registered, their account will be immediately suspended and all associated data will be deleted.

If a parent or guardian believes their child has registered by mistake, please contact us immediately at support@1xpartnerapp.com.

8Third-Party Links & Services

1xpartner appThe platform uses certain third-party payment gateways and technology services, each of which has its own privacy policy.

Third-Party Services

• Payment Gateway: bKash, Nagad and Rocket each operate under their own privacy policies.
• Analytics: Anonymous usage data is analyzed to improve the platform.
• Live Streaming: Technology provider for live streaming of games.

1xpartner app is not responsible for the privacy practices of third parties. We recommend reviewing their respective policies before using their services.

9Policy Changes & Updates

1xpartner app This privacy policy may be updated from time to time. You will be notified based on the nature and significance of any changes:

• Major Changes: You will be notified at least 14 days in advance via email and platform notifications.
• Minor Changes: The update date at the top of this page will be revised accordingly.
• Urgent Legal Changes: May take effect immediately, but you will be notified as soon as possible.

Continued use of the platform after any policy changes will be considered acceptance of the updated terms. If you do not agree, you may request that your account be closed.

10Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please get in touch. Our data protection team is always ready to help.

Contact Channels

• Email: support@1xpartnerapp.com
• Live Chat: 24/7 live chat support available after logging into the platform
• Support Ticket: Open a ticket from the Support section of your account

When submitting a complaint by email, write "Privacy Complaint" in the subject line and send it from your registered email address. We will respond in detail within 7 business days.